A telehealth phone app, on invented data for an invented member, Emma Lane. It opens partway through a request for a visit, at the question about what brings her in, with two reasons chosen. Go back and the answers stay. Finish it, and a waiting room moves her up the line to a mock video visit with captions, which ends on a summary with a plan and a prescription line and then tops her exam history. Answering that it’s an emergency sends you to call 911 instead. Sign out and the eight-question sign-up starts from the welcome screen, with its count of questions left.
The mockup below lays out the sign-up as a wall of phone screens: a benefits check and plan ID, then one question per screen, from name and birth date to phone and home address, with a count of the questions left, ending on the new account.
Wireframes
How MeMD works, sketched: sign-up to visit, the question screens and the visit, one choice about advancing, and two states.
1Sign-up to visit. From sign-up to a finished visit, with an exit for emergencies.2One question per screen. The question screens and the summary that builds as they’re answered.3The visit. Waiting, the visit itself, and its summary.4Advancing. Tap to advance on choices, Continue on typing.5Checked on Continue. Validation that waits for the person to finish.6An emergency. What answering yes to an emergency does.
